Safe Gaming

Flixmet Responsible Gaming Guidelines

Gaming is for fun — not for stress. Flixmet always wants you to play within safe limits and maintain a healthy lifestyle.

Flixmet's Commitment: Your Safety Is Our Priority
24/7
Support Services
5+
Protection Tools
18+
Age Restriction Policy
100%
Transparent Gaming
Our Commitment to Responsible Gaming
Spending Limit

At Flixmet, you decide how much you spend — daily, weekly, or monthly. Once a limit is set, it cannot be exceeded.

Time Control

Keep track of how long you play. Flixmet provides session timers and reminders so you do not spend more time than intended.

Self-Exclusion Benefits

If you want to take a break from the platform for a set period, use the Self-Exclusion option. This can range from 7 days to a permanent exclusion.

Loss Limit

When your losses hit a set threshold, gaming stops automatically — protecting you from major financial damage.

Age Verification

Flixmet strictly prohibits anyone under 18 from registering or playing. Every account goes through a verification process.

Expert Support

If you are experiencing gaming-related issues, you can reach out to our support team or connect with a professional counselor.

Flixmet believes gaming should be a source of fun — not financial stress or emotional turmoil. Responsible gaming means staying aware of your limits, playing for entertainment, and always keeping in mind that winning is never guaranteed.

Thousands of people play on our platform every day. Most of them have a healthy relationship with gaming. However, for some, it can develop into a compulsive habit. Flixmet works proactively to prevent that from happening.

Flixmet's responsible gaming policy is built to international standards. We want every player to stay happy and well.

1 What Is Responsible Gaming and Why It Matters

Responsible Gaming means gaming in a way where you maintain full control over your time, money, and emotions. It is not a sign of weakness — it is the mark of a mindful player.

There are a few things to always keep in mind when playing on an online gaming platform. Gaming is entertainment — not a profitable investment. No game guarantees a win. Losing is a normal part of gaming. Never play with borrowed money. And never game when you are feeling stressed or emotionally low.

At Flixmet, we use both technology and human support to promote responsible gaming. Our goal is to keep every player's gaming experience a positive one.

Research shows that players who set their own limits enjoy gaming significantly more over the long term.

2 Signs of Problem Gaming

Problem gaming often starts gradually and can be hard to recognize in yourself. The checklist below is a simple self-assessment tool. If several of these points apply to you, it may be time to take a step back.

  • Playing more to win back money you've lost
  • Borrowing money or dipping into savings to fund gaming
  • Hiding your gaming from family and friends
  • Unable to stop playing even when you want to
  • Feeling restless or irritable when not gaming
  • Affecting work, studies, or relationships
  • Setting your own limits before you play is a great habit
  • Play for Fun, Not for Income

If more than 3 of the warning signs above apply to you, please contact Flixmet support immediately or use the self-exclusion option.

3 Flixmet's Protection Tools

Flixmet has developed a range of effective protection tools for its players. These are entirely optional and can be activated at any time from your account settings.

Financial Controls
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases require a 24-hour waiting period.

Time Management
Session Time Limit

Set a maximum duration for each gaming session. When the time is up, an automatic warning will appear and the session will end.

Loss Control
Loss Limit

Once your losses reach a set amount, gaming will automatically stop. This protects you from significant financial harm.

Take a Break
Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 6 weeks. Your account stays active during this time, but gaming access is suspended.

Permanent Closure
Self-Exclusion

Exclude yourself from the platform for a minimum of 6 months or permanently. Once activated, it cannot be cancelled before the chosen period ends.

Reality Check
Reality Check

Pop-up reminders will appear at set intervals to let you know how long you have been playing and how much you have spent.

4 Steps to Building Safe Gaming Habits

Responsible gaming is a habit. Following the steps below consistently will keep gaming enjoyable and prevent it from having a negative impact on other areas of your life.

  • 1
    Set a Budget

    Before you start playing, decide on the maximum amount you are willing to spend on gaming in a month. This budget should be for entertainment only — not your household expenses or emergency savings.

  • 2
    Stick to Your Time Limits

    Decide in advance how long you will play each day. Use Flixmet's session timer. Always put family and social life first.

  • 3
    Don't Chase Your Losses

    If you lose in a session, stop chasing that loss by playing more. This is the most common and damaging mistake in gaming.

  • 4
    Take Regular Breaks

    Take at least a 10–15 minute break every hour. Get up, walk around, drink some water. Playing for long stretches without a break weakens your judgment.

  • 5
    Set a Win Limit Too

    Don't just set a loss limit — set a win limit too. If you hit a big win, stop and walk away from that session on a high. End a good day while it's still good.

  • 6
    Talk to Your Loved Ones

    If you have concerns about your gaming, talk to a family member or a trusted friend. Keeping it to yourself only makes things worse.

5 Protection for Minors

Flixmet strictly prohibits gaming for anyone under the age of 18. This is not just a policy requirement — it is a core ethical responsibility. We are committed to ensuring that minors cannot access our gaming platform under any circumstances.

  • Age verification is carried out at registration, and a National ID or other identity document may be requested if needed.
  • Suspicious accounts are subject to additional verification procedures.
  • Parents are advised to use parental control software to prevent minors from gaining access.
  • If you see someone underage playing, let us know — we will take immediate action.

Never share your account credentials or password with younger family members. Keeping your account secure is your responsibility.

6 FAQ

Yes. Your account balance remains completely safe during self-exclusion. You won't be able to play, but once the exclusion period ends, you can withdraw your funds as normal.

Yes, reducing your limit takes effect immediately. However, increasing your limit is subject to a 24-hour cooling-off period. This is intentional — to prevent impulsive limit increases in the heat of the moment.

Flixmet's support team is available 24/7, 7 days a week. You can also reach out to your nearest mental health center or a professional counselor.

A cooling-off period is a temporary break lasting from 24 hours up to 6 weeks. Self-exclusion is more serious — it can range from 6 months to permanent, and cannot be cancelled before the set period ends.

Talk to them directly and let Flixmet support know. We will reach out to the person involved while maintaining full confidentiality. Being there for someone you care about is the most important thing you can do.

If you set a session break reminder (e.g., every 30 minutes), a pop-up will appear on screen showing how long you have been playing, how much you have spent, and asking whether you want to continue.

Start Gaming Safely and Responsibly

Your safety is our top priority at Flixmet. Register today and enjoy a secure gaming experience.

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