Your personal data matters to us. Everything about how Flixmet collects, stores, and protects your information is set out here with complete transparency.
Every piece of your data on Flixmet is protected with the highest level of security.
All your data is secured with 256-bit SSL encryption. No third party can access your information.
Flixmet never sells your personal data to advertisers or third parties. Your data belongs to you alone.
Your gaming history and financial data remain completely confidential. Only authorised personnel can access the information they need.
All data is stored on secure servers meeting international standards. Regular backups and security audits are conducted.
Flixmet employs advanced fraud detection systems. Any unusual activity triggers immediate account protection measures.
You have the right to know how your data is being used at all times. Flixmet adheres to its Privacy Policy with full transparency.
Welcome to Flixmet. This Privacy Policy explains how the Flixmet platform collects your personal data, why it is collected, where it is stored, and how it is kept secure. This policy applies to all Flixmet services, websites, and mobile applications.
Flixmet believes your privacy is a fundamental right. We collect only the data we need and store it to international security standards. By using our platform, you confirm that you have read and agreed to the terms of this Privacy Policy.
This Privacy Policy may be updated periodically. You will be informed in advance of any significant changes via email or through the platform.
Flixmet collects certain personal information to provide you with our services. This data is gathered directly from you as well as through automated means.
| Types of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, NID | Identity Verification |
| Contact Information | Email, mobile number | Account Contact |
| Financial Information | Payment methods, transaction history | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage History | Game logs, session data | Service Improvement |
We collect only the data necessary to deliver our services. Collecting unnecessary personal information goes against Flixmet's policy.
Flixmet uses the information collected solely for specific, legitimate purposes. Under this Privacy Policy, we process your data for the following reasons:
Flixmet never shares or sells your data to third parties for advertising purposes.
Flixmet uses cookies and similar tracking technologies to enhance your experience on our website and app. Cookies are small text files stored on your device.
Types of cookies we use:
You can disable cookies through your browser settings, though doing so may affect the functionality of some services.
Flixmet may share your personal data with third parties only in limited circumstances and under strict conditions:
All third parties with whom data is shared are held to the same strict privacy standards as Flixmet. Your data is never shared for commercial purposes.
Flixmet retains your data only for as long as necessary or required by law. Even after account closure, certain information may be kept for a defined period.
All data is retained for the full duration of account activity. After closure, it may be kept for up to 5 years for legal purposes.
Under AML policy, financial transaction records must be retained for a minimum of 5–7 years.
Customer support conversations are generally retained for up to 2 years.
Anonymous analytics data may be retained long-term for platform improvement purposes.
If you request account deletion, Flixmet will erase your data as promptly as possible within the bounds of its legal obligations.
As a Flixmet user, you have important rights over your own data. These rights are recognised under international privacy standards:
You can request access to the information we hold about you at any time.
You may contact support to request corrections to any inaccurate or outdated information.
You may request deletion of your data within the limits permitted by law.
You may object to the processing of your data in certain circumstances.
To exercise any of these rights, contact our support team. We typically respond within 30 business days.
As an international platform, Flixmet may store or process your data on servers located in different countries. In such cases, we ensure that:
Flixmet safeguards your data in compliance with the European GDPR and international data protection standards.
Flixmet may update this Privacy Policy from time to time. You will be notified in advance of any significant changes. Check the "Last Updated" date at the top of the page to confirm you are viewing the latest version.
If you have any questions or concerns about this Privacy Policy, please reach out to us through the following: